Terms of Service
Last updated: January 15, 2025
1. Acceptance of Terms
By accessing or using TutorSkool's website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
2. Description of Service
TutorSkool is an online marketplace that connects students with tutors. We provide a platform for:
- Students to find and book qualified tutors
- Tutors to offer their teaching services
- Facilitating communication between students and tutors
- Processing payments for tutoring services
3. User Accounts
To use our services, you must:
- Be at least 18 years old or have parental consent
- Provide accurate and complete registration information
- Maintain the security of your account credentials
- Notify us immediately of any unauthorized access
- Be responsible for all activities under your account
4. Tutor Responsibilities
Tutors on our platform agree to:
- Provide accurate information about qualifications and experience
- Deliver quality tutoring services as described
- Maintain professional conduct at all times
- Honor scheduled appointments or provide adequate notice for cancellations
- Comply with all applicable laws and regulations
5. Student Responsibilities
Students on our platform agree to:
- Treat tutors with respect and professionalism
- Attend scheduled sessions or provide adequate cancellation notice
- Make timely payments for services received
- Provide honest feedback and reviews
6. Payments and Fees
All payments are processed through our secure payment system. TutorSkool charges a service fee on each transaction. Tutors set their own hourly rates, and students pay the displayed rate plus any applicable fees.
7. Cancellation Policy
Cancellations made more than 24 hours before a scheduled session are eligible for a full refund. Cancellations made within 24 hours may be subject to a cancellation fee. No-shows are not eligible for refunds.
8. Prohibited Activities
Users may not:
- Use the platform for any illegal purpose
- Harass, abuse, or harm other users
- Post false or misleading information
- Circumvent the platform to avoid fees
- Share account credentials with others
- Scrape or collect data from the platform
9. Intellectual Property
All content on TutorSkool, including logos, text, graphics, and software, is owned by TutorSkool or its licensors and is protected by intellectual property laws. Users retain ownership of content they create but grant us a license to use it on our platform.
10. Limitation of Liability
TutorSkool is not liable for any indirect, incidental, or consequential damages arising from your use of our services. We do not guarantee the quality of tutoring services provided by independent tutors on our platform.
11. Dispute Resolution
Any disputes arising from these terms shall be resolved through binding arbitration in Bangalore, India, in accordance with Indian law. Users waive any right to participate in class action lawsuits.
12. Modifications
We reserve the right to modify these terms at any time. Continued use of our services after changes constitutes acceptance of the modified terms.
13. Contact Information
For questions about these terms, please contact us:
TutorSkool Technologies Pvt. Ltd.
WeWork Galaxy, 43 Residency Road
Bangalore, Karnataka 560025
Email: legal@tutorskool.com
Phone: +91 98765 43210